Information Line for Police, Fire, Ambulance and Government Bodies
Press Office and Customer Relations Updates
With over 60% of UK Police Forces, plus Fire Brigades and other Utilities, using X-on Voicebank to meet the needs of their Press Office and Customer Relations departments, the benefits of employing a Phone-in Noticeboard are well tested.
A few of our clients have kindly provided testimonials attesting to the usefulness of Voicebank Phone Noticeboard in maintaining up to date communications with the media and public in general.
Voicebank is a highly efficient and simple to maintain online messaging system that can save innumerable hours for staff and departments whose mission includes providing incident and policy information to news rooms and other interested parties.
Police Media Rooms
For example Police Forces have provided their Voicebank numbers to local news rooms and other media outlets with journalists then able to access the latest information on incidents, plus publishing public information such as weather warnings and terrorist alerts.
It is in the interests of journalists to be kept abreast of developments in any newsworthy incident and as such Voicebank message banks are constantly monitored by the media. The fact that the latest updates and information is available 24 hours a day has proved a boon for Police press officers and control rooms. Urgent messages can be posted quickly with interested media outlets checking in regularly seeking updates.
As such word of mouth has ensured the success of Voicebank throughout the UK Police Forces and other Utilities - can your organization afford to be without the Voicebank Noticeboard Service?
Utilities and Government Bodies
The benefits of providing updated information via a publicized Voicebank phone number are not only in ease of access for any target audience, and savings in direct costs and staff time, but also in public perception. Having an 'Information Hotline' provides reassurance that the matter is in hand and progress is being made.
Councils, the NHS and Ambulance Services have also enjoyed the improved the communications provided by their Voicebank Phone-in Information Line. Event and service information are easily accessible by the public and media consequently reducing the number of phone enquiries coming into switchboards and reception.
Water Boards
Voicebank has numerous applications for Water Board Press Offices. Keeping the public and press informed during burst water mains emergencies or in advance of upcoming infrastructure maintenance can be difficult. Voicebank provides the ideal solution allowing interested parties to remain informed simply by phoning a Voicebank information line.
Simple to Use Phone Updates
The online messages can be updated quickly by any staff member using the passcode with callers able to access the newest messages first with further access to earlier postings.
For further information on Voicebank please use our Contact Form or call 0333 332 0000.
