SMS New Noticeboard Message Alert

Voicebank Callers can Subscribe to Receive SMS New Message Alerts

Callers to your Voicebank number are able to choose an option to subscribe and therefore receive reverse billed text messages to their UK mobile phones when a new Voicebank message has been recorded. A reverse billed text message means no cost to you, but the caller will be charged for each SMS on their regular mobile phone bill or be deducted from their pay as you go credit.

This is a self serve subscription service and the caller can subscribe and unsubscribe themselves via your Voicebank number. Contact your account manager know if you wish to add the new message alert subscription to your Voicebank.

Journalists and Press Releases

As an example, journalists need not dial the VoiceBank number only to find that there are no new updates - Voicebank sends a text message to their UK mobile advising when a new message has been recorded. The SMS could contain a standard message plus the VoiceBank number(s) to be dialled (limit 160 characters).

If at any stage they wish to unsubscribe, they can dial the VoiceBank number, enter the option for subscription services and then choose the option to unsubscribe (the service always prompts them to subscribe or unsubscribe the mobile number they are calling from or enter another number).

	The caller can select Option 4 'Pager Options' in their Administration menu (usually from dialling 0871 550 0050).
	If calling from their mobile, the caller will be given the option of using their current number or to enter a different number.
	The number is checked against current subscriptions and the caller will then have the option of subscribing, or unsubscribing, to SMS alerts.
	When a message is received in the relevant mailbox, all subscribed mobiles will receive a text message. For services with multiple maiboxes, each mailbox can contain different text message.